Customer Service:-Is a role model for excellent customer service by treating all customers fairly and honestly.-Ensures the Warehouse Team delivers the following customer service standards with a welcoming manner:-Customers are greeted as they arrive and promptly helped.-Customers come first, not paperwork or discussions with other Team Members.-Orders are written and pulled accurately.-Customers are thanked for their orders.-Customers are given assistance in loading will calls onto their trucks.-Orders are delivered on time.-Product is given to customers free of damage.-All Warehouse Team Members are friendly and helpful, with a “can do” attitude.-All customer issues resolved by the end of the following business day.Warehouse Team Member Development:-Assists by Recruiting, hiring, and training Team Members meeting company standards.-Team is composed of 100% top notch people; those not meeting standards are promptly coached and/or disciplined as appropriate.-Motivate employees, make improvements, increase productivity, and achieve metric goals.-Recommends and initiates personnel actions with management approval, including pay changes, promotions, transfers, demotions, disciplinary actions, and terminations.-Ensures Team Member compliance with company policies.-Mentors employees to build foundations for career paths and success, ensures a safe and positive work environment, including operation of equipment and safe material handling methods.-Listens to, investigates, and resolves customer/branch complaints regarding damaged products, products, product storage, or errors in product receipts.-Proactively sets goals and expectations for Warehouse Team Members.Warehouse Operations:-Complies with Company Standard Operating Procedures and maintains safe work practices and security, including: -All Team Members are properly trained in product and operating procedures.-Warehouse is clean, neat, safe, and organized.-Warehouse has appropriate layout, and product and storage location systems and labeling are properly implemented.-Items are kept in their proper storage locations.-Stock truck receiving is done, and all stock put away-Local Branch truck deliveries are ready within in reason of warehouse operations.-All safety meetings are held on time and the Team works in a safe manner.-Inventory accuracy meets standards.-Ensures accurate Bin Locations.-Team Members follow the word and spirit of Slakey policies and SOPs.-Equipment and vehicles are kept clean and properly maintained.-Works with Branch Manager to ensure disputed invoices are resolved in a timely manner.-Slow moving and discounted value inventory is disposed of in a timely manner.-Proper security is in place to prevent theft or damage to company property.-Acts as a working supervisor, completing general warehouse tasks as needed.